Legal

Disclaimer

Educational information only, not legal, clinical, or compliance advice. Consult your own legal counsel before acting.

Agents in Recovery is operated by Coombs Ventures LLC ("we," "us," "our"). This disclaimer applies to everything we publish under the Agents in Recovery name, including this website, its directory entries, guides, checklists, downloads, newsletter, and sponsor materials (together, "the site"). By using the site, you agree to this disclaimer and to our Terms of Use.

Informational and educational purposes only

The site exists to share general information about how AI agents and software tools may be used in behavioral health settings. It is for informational and educational purposes only.

Not professional advice

Nothing on the site is legal, medical, clinical, compliance, regulatory, HIPAA, 42 CFR Part 2, EKRA (Eliminating Kickbacks in Recovery Act), billing, coding, reimbursement, or financial advice. Nothing on the site is a substitute for advice from a qualified professional who knows the facts of your situation, your state's laws, and your payer contracts.

No attorney-client or professional relationship

Reading the site, signing up for email, sending us a message, submitting a use case, or buying a sponsor placement does not create an attorney-client, clinician-patient, consulting, fiduciary, or other professional relationship with us or with anyone who writes for the site.

Consult your own counsel before acting

Always consult your own qualified legal counsel and compliance professionals before you act on anything you read here. That includes choosing a vendor, signing a contract or Business Associate Agreement (BAA), sending patient, client, or resident information to any tool, changing a clinical, admissions, billing, or marketing process, or entering any arrangement that could involve payment connected to referrals.

Provided "as is," with no warranties

The site is provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including warranties of accuracy, completeness, timeliness, reliability, fitness for a particular purpose, merchantability, or non-infringement.

Information may be outdated or wrong

Laws, regulations, payer rules, and vendor products change often, and they vary by state. Information on the site may be outdated, incomplete, or contain errors. "Last reviewed" dates show when we last looked at a page. They are not a promise that the page is current.

Listings are not endorsements

Directory entries, example tools, and vendor names are listed for educational purposes. A listing is not an endorsement, recommendation, certification, or guarantee. We have not tested, audited, or vetted the vendors, products, or use cases on the site, and we do not guarantee that any product does what its vendor says, is secure, is HIPAA or 42 CFR Part 2 compliant, or will sign a BAA. Maturity labels (such as "live product," "pilot," or "idea") are our general description based on public information, not a verification.

You are responsible for your own decisions

You are solely responsible for your own decisions and for how you use any information from the site. That includes your implementations, your vendor selection and vendor contracts, your BAAs and other agreements, your privacy and security practices, your staff training, your billing and marketing practices, and your compliance with all laws and regulations that apply to you.

AI agents make mistakes. Human review is required.

AI tools can produce wrong, incomplete, biased, or made-up output, and they can fail in ways that are hard to spot. Any use of an AI tool in a behavioral health setting needs review by a qualified person before the output is relied on, sent to anyone, entered into a record, or used for any clinical, admissions, billing, or compliance decision.

Not for crisis or emergency use

The site is not a crisis service and is not monitored for emergencies. If you or someone else is in danger, call 911. If you or someone you know is in crisis or thinking about suicide, call or text 988 to reach the 988 Suicide and Crisis Lifeline. For treatment referral information, SAMHSA's National Helpline is 1-800-662-4357.

Third-party links

The site links to websites, products, laws, and documents run by others. We don't control them and aren't responsible for their content, accuracy, privacy practices, or availability. A link is not an endorsement.

Sponsor placements are advertising

Sponsor placements are paid, flat-fee advertising. They are labeled "Sponsored." A sponsor placement is not an endorsement, and sponsors do not influence directory listings, guides, or risk notes. We do not accept any payment per lead, per referral, or per admission. See the sponsor policy.

Limitation of liability

To the fullest extent permitted by law, Coombs Ventures LLC, Agents in Recovery, and their owners, operators, authors, and contributors are not liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of revenue, data, business, licensure, accreditation, or reimbursement, or any fines, penalties, or legal costs, arising from or related to your use of, or reliance on, the site. This applies however the claim is framed, including contract, negligence, or any other theory, even if we were told such damages were possible. The Terms of Use set a cap on any liability that can't be excluded.

Indemnification

You agree to defend, indemnify, and hold harmless Coombs Ventures LLC, Agents in Recovery, and their owners, operators, authors, and contributors from any claims, losses, damages, fines, penalties, costs, and expenses (including reasonable attorney fees) that arise from your use of the site, your reliance on its content, your decisions or implementations, your vendor arrangements, or your violation of any law or of the Terms of Use.

Contact

Questions about these pages, your information, or a submission: jason@liveunhooked.com.

Sponsorship, advertising, and billing questions: jason@liveunhooked.com.