Agents in RecoveryAlumni outreach reminders for staff
Reminds alumni staff who to call this week. A person makes the call.
What it does
Builds a weekly call list from discharge dates and alumni preferences.
Where the privacy line sits
An alumni list is a list of former patients. Treat it as protected and follow your consent records.
- PHI: BAA required. Touches protected health information. Needs a Business Associate Agreement if HIPAA applies.
- 42 CFR Part 2. May touch substance use disorder records covered by Part 2. Get counsel's review of consent and redisclosure.
What stays human
The call itself.
Example tools
None listed. This entry is an idea: we haven't verified a product or public pilot for it. Know of one? Tell us.
Not legal advice. Have a healthcare attorney review your setup before any patient or resident information goes into a tool.