Privacy-safe appointment reminders

Reminders that never reveal the type of care on a lock screen.

What it does

Sends reminders with neutral wording and handles simple reschedules.

Appointment details are PHI. Generic wording protects people on shared phones. Text and AI-voice reminders need consent.

PHI: BAA required. Touches protected health information. Needs a Business Associate Agreement if HIPAA applies.
Consent for AI calls or texts. AI-voiced calls generally need prior express consent under the TCPA. Have counsel review consent language.

Anything beyond logistics.

None listed. This entry is an idea: we haven't verified a product or public pilot for it. Know of one? Tell us.

Not legal advice. Have a healthcare attorney review your setup before any patient or resident information goes into a tool.