Sober living inquiry agent

Answers late-night questions about cost, rules, and openings and books a call with the house manager.

What it does

Answers from your handbook, collects contact details, and schedules a call or tour.

Whether HIPAA applies depends on the house. Keep data collection minimal either way. Never route inquiries to partners for a fee.

Crisis handoff required. Must route crisis statements to a human immediately (911 for emergencies, 988 for the Suicide and Crisis Lifeline).
Referral payment risk (EKRA). Any payment tied to referrals, leads, or admissions raises issues under 18 U.S.C. § 220. Flat fees only.
PHI: BAA required. Touches protected health information. Needs a Business Associate Agreement if HIPAA applies.

Acceptance decisions and anyone in crisis.

None listed. This entry is an idea: we haven't verified a product or public pilot for it. Know of one? Tell us.

Not legal advice. Have a healthcare attorney review your setup before any patient or resident information goes into a tool.